Information Publishing Limited (‘IPL’) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use Personal Data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this privacy policy carefully and ensure that you understand it.

For the purpose of the Data Protection Legislation in the UK, the Information Publishing Limited Data Controller registered address is: 5 Highgate Road, London NW5 1JY.

All of IPL’s databases, including those holding Personal Data, are protected by the same technical devices and physical systems and processes. Any Personal Data that we hold will be held in compliance with Data Protection Legislation. “Data Protection Legislation” means all applicable legislation in force from time to time in the United Kingdom applicable to data protection and privacy including, but not limited to, the UK GDPR (the retained EU law version of the General Data Protection Regulation ((EU) 2016/679), as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018); the Data Protection Act 2018 (and regulations made thereunder); and the Privacy and Electronic Communications Regulations 2003 as amended.  We may update this privacy policy from time to time, so please ensure you regularly check back to ensure it is the most current version.

What Is Personal Data?:

Personal Data” is defined by the UK GDPR and the Data Protection Act 2018 as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Personal Data is, in simpler terms, any information about you that enables you to be identified. Personal Data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Collection and Use of Personal Data:

When you:

  • register on Our Site to receive information about IPL products and services;
  • submit an enquiry by using Our Site  email link to contact us or by sending us an email or by logging in to your customer profile; or
  • contact us in other ways, such as over the phone.

for product support and related services, the Personal Data you provide to us, such as your name and contact details, including but not limited to your ‘work title’, your email address, your fixed line and mobile phone numbers – is collected by IPL. This Personal Data is entitled to specific protections under Data Protection Legislation.

You are not required to provide Personal Data to us, but you may have difficulties accessing Our Site  or services without it.

Use of Cookies:

Our Site uses cookies to better the users experience while visiting Our Site. Where applicable Our Site uses a cookie control system allowing the user on their first visit to Our Site to allow or disallow the use of cookies on their computer/device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device. Cookies are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions and usage of Our Site. This allows Our Site to provide the users with a tailored experience within Our Site. Users are advised that if they wish to deny the use and saving of cookies from Our Site on to their computer hard drive, they should take necessary steps within their web browser security settings to block all cookies from Our Site.

How we will use the information we collect:

Our use of your Personal Data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your Personal Data (e.g. by subscribing to emails), or because it is in our legitimate interests.

The Personal Data we collect is used to respond to your enquiry and/or to provide you with the products and services which we have contracted to provide to you or to your organisation.

We may also provide you from time to time with information about new and existing IPL products and services. Should you wish that we do not use your Personal Data for these purposes, please notify us at

We may also use your usage information of Our Site for internal analytics to assist us in improving our products and services to improve Our Site, understand how you use Our Site, and provide more relevant content to you.

We never sell your Personal Data to any third parties, and you will not receive offers or communications from other companies or organisations as a result of giving your details to us.

We will store your Personal Data in the United Kingdom and only for the period required to process your enquiry, or to provide the services that you have requested, or to send you information about our products and services (unless you have notified us that you do not want us to use your Personal Data for these purposes).

IPL do not base any decisions about the Personal Data you have provided solely on any automated decision-making technology.

We do not transfer your Personal Data outside the EEA.

Other websites:

This privacy policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Your rights in relation to your Personal Data:

Under certain circumstances, you have the right by law to:

  • Request access to your Personal Data.
  • Request correction of incomplete or inaccurate Personal Data we hold about you.
  • Object to processing of your Personal Data.
  • Request the restriction of processing of your Personal Data.
  • Withdraw your consent to the processing of your Personal Data
  • The right to be forgotten i.e. the right to ask us to delete or otherwise dispose of any of your Personal Data that we hold.
  • The right to object to us using your Personal Data for a particular purpose or purposes.
  • The right to withdraw legal basis consent. This means that, if we are relying on your consent as the legal basis for using your Personal Data, you are free to withdraw that consent at any time.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.  To exercise any of your rights please contact us in writing to

Changes to our privacy policy:

We keep our privacy policy under regular review and we will place any updates on Our Site. This privacy policy was last updated on 6th July 2023.

How to contact us:

If you have any concerns or comments about how we use Personal Data we would like to hear from you. Alternatively, you may contact the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues for guidance and advice, or to lodge a complaint (